Last Updated: 22nd January 2024
Terms & Conditions
Acceptance of Terms
By accessing and using the Outreach Innovations Limited website, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
Product Information
Outreach Innovations makes every effort to provide accurate and up-to-date information about our electronic products. However, we do not guarantee the completeness, accuracy, or reliability of product descriptions, specifications, or images.
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Prices are subject to change without notice, and we reserve the right to modify or discontinue products at any time.
Ordering and Payment
By placing an order, you confirm that the information provided is accurate and complete. Outreach Innovations reserves the right to refuse or cancel any order at our discretion.
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Payment is due at the time of purchase. We accept various payment methods, and all transactions are processed securely.
Shipping and Delivery
Outreach Innovations ships products to addresses within Zambia. International shipping may be subject to additional charges and customs duties.
Delivery times are estimates and may vary. Outreach Innovations is not responsible for delays caused by external factors, including but not limited to customs, transportation issues, or unforeseen circumstances.
Returns and Refunds
Returns are accepted within a specified period, provided the product is in its original condition with all accessories and packaging.
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Refunds are issued after inspecting the returned product. Shipping and handling fees are non-refundable.
Warranty and Repairs
Outreach Innovations provides warranties on certain electronic products. The terms and duration of the warranty are specified in the product documentation.
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Warranty claims are subject to validation and may require proof of purchase. Repairs or replacements will be at the discretion of Outreach Innovations.
Privacy Policy
1. Outreach Innovations respects your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.
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2. By using our website, you consent to the terms of our Privacy Policy.
Governing Law
These terms and conditions are governed by the laws of Zambia. Outreach Innovations Limited is a registered company under Patents and Companies Registration Agency (PACRA), Zambian Revenue Authority (ZRA), and Zambia Public Procurement Authority (ZPPA).
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Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in Lusaka, Zambia.